English
Shopparx Online Stores Cancellation Policy
1. Introduction
At Shopparx Online Stores, we understand that sometimes plans change and you may need to cancel your order. Our cancellation policy outlines the process for cancelling orders and any applicable conditions.
2. Cancellation Process
How to Cancel: To cancel an order, please contact our customer service team as soon as possible at [Your Email] or [Your Phone Number].
Order Status: If your order has not yet been processed or shipped, we will cancel it immediately without any charges.
Processed Orders: If your order has already been processed but not yet shipped, we may still be able to cancel it, but cancellation may incur a restocking fee.
3. Cancellation Fees
No Fee: Orders that are cancelled before processing or shipping will not incur any fees.
Restocking Fee: Orders that are cancelled after processing but before shipping may incur a restocking fee of [X]% of the order value to cover handling and restocking costs.
4. Refunds
Processed Orders: If your cancellation is approved and your order is eligible for a refund, we will process the refund to your original method of payment within [7-10] business days.
Refund Timeframe: The refund will be processed within [7-10] business days, depending on your card issuer’s policies.
5. Exceptions
Custom or Personalized Orders: Orders for custom or personalized items cannot be cancelled once production has begun.
Digital Products: Orders for digital products cannot be cancelled once the product has been delivered.
6. Contact Us
If you have any questions about our cancellation policy or need assistance with cancelling an order, please contact us at:
Shopparx Online Stores contact@shopparx.com
