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Shopparx Online Stores Refund Policy
1. Introduction
At Shopparx Online Stores, we strive to provide the best shopping experience for our customers. If you are not entirely satisfied with your purchase, we’re here to help.
2. Returns
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Period: You have [30] days from the date of purchase to return an item.
Non-returnable Items: Certain items are not eligible for return, including:
Perishable goods (e.g., food, flowers)
Downloadable software products
Gift cards
Personal care items (e.g., cosmetics, undergarments)
3. Refunds
Process: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Timeframe: The refund will be processed within [7-10] business days, depending on your card issuer’s policies.
4. Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [Your Contact Information].
5. Shipping
Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Costs for Exchanges: If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our refund policy, please contact us at: contact@shopparx.com
