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Cancellation Policy

At Shopparx, we value your satisfaction and strive to provide a smooth shopping experience. This Cancellation Policy outlines the terms under which orders may be canceled.


1. Order Cancellation by Customer


  1. Customers may cancel an order before it has been processed or shipped.
  2. To cancel, please use the “Cancel Order” option in your account or contact our support team.
  3. Once an order has been shipped, cancellation is no longer possible. You may instead request a return under our Return Policy.


2. Order Cancellation by Shopparx


  1. Shopparx reserves the right to cancel orders in cases of:
  2. Product unavailability
  3. Payment issues (e.g., failed transactions, suspected fraud)
  4. Incorrect pricing or listing errors
  5. Customers will be notified promptly, and any payments made will be refunded.


3. Refunds


  1. Approved cancellations will be refunded to the original payment method within 5–10 business days.
  2. Refund timelines may vary depending on your bank or payment provider.


4. Exceptions


  1. Certain promotional or clearance items may not be eligible for cancellation once purchased.
  2. Digital or downloadable products are non‑cancellable once delivered.


5. Contact


For assistance with cancellations, please reach out to our customer support team via the app or email.